For Trade Card queries, change of address, price enquires, to check product availability or to amend your details please contact your local store.
Tel: 0844 445 7445.
BT landline calls to this number will cost no more than 5p per minute. This charge will also apply for calls by BT Unlimited Weekend Calls customers. Calls made from mobiles usually cost more.
Click here to view our Frequently Asked Questions
If you can't find the answer you need on our FAQ page please contact our Customer Services Team.
Tel: 0161 788 4700 – lines are open Monday to Thursday 10:00 to 16:00 Friday 10:00 to 15:45
The Customer Service department is closed on Saturday and Sunday.
The department is also closed on ALL bank holidays.
Additionally during the festive period the Customer Service Department is closed on Christmas Day, Boxing Day, New Years Day and is not available after 14:00 on Christmas Eve and New Years Eve.
Alternatively email the team on firstname.lastname@example.org or use the web enquiry form below.
Please quote your Makro card number for Cash & Carry enquiries or your order number for on-line queries.
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